1. General Information & "No Professional Advice"
The content provided on this Website—including IT troubleshooting tips, blog posts, cybersecurity guides, and service descriptions—is provided for general informational purposes only.
While we strive to keep our content accurate and up to date, it does not constitute formal professional, technical, or legal advice tailored to your specific situation. Every IT environment is different. If you attempt to fix, alter, or modify your own hardware, software, or network based on general information found on this Website, you do so strictly at your own risk. GoGeeks accepts no liability for any data loss, system failure, or damage resulting from reliance on the general content published here.
2. Intellectual Property & Copyright
We have invested significant resources into building the GoGeeks brand. All content on this Website is the exclusive property of GoGeeks or our licensed content creators. This includes, but is not limited to:
- Text, service descriptions, and blog articles.
- Logos, branding, graphics, and page layouts.
- Custom website design and code.
You may not copy, reproduce, scrape, modify, or distribute any part of this Website for commercial purposes without our prior written consent. You may share our content on social media, provided you clearly credit GoGeeks and link back to the original page.
3. Acceptable User Behaviour
To ensure our Website, client portal, and live web chat remain safe and helpful for everyone, you agree that you will not:
- Use our Website or live chat to send spam, abusive, offensive, or threatening messages.
- Attempt to gain unauthorised access to our client portal, internal networks, or admin systems.
- Upload, submit, or transmit any viruses, malware, or harmful code through our contact forms or file upload tools.
- Engage in any activity that disrupts, slows down, or interferes with the normal operation of our Website.
We reserve the right to immediately block your IP address, restrict your access, and report any illegal activity to the relevant Australian authorities.
4. Third-Party Links & External Software
For your convenience, our Website may contain links to external third-party websites, partner portals (such as Aussie Broadband), or external software downloads (such as remote access tools).
GoGeeks does not own or control these external websites, and we are not responsible for their content, security, or privacy practices. Clicking on any third-party link is done entirely at your own risk. We highly recommend reading the terms and policies of any external website you visit.
5. Privacy & Data Handling
Any personal information you submit through this Website—whether via a contact form, live chat, or payment gateway—is handled with the utmost care in accordance with the Privacy Act 1988 (Cth). For full details on how we collect, store, and protect your data, please read our Privacy Policy.
6. Website Availability & Limitation of Liability
We make every effort to keep our Website running smoothly and securely. However, we do not guarantee that the Website will always be available, error-free, or uninterrupted. We may occasionally take the Website offline for essential maintenance or updates.
To the maximum extent permitted by Australian Consumer Law, GoGeeks will not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this Website.
7. Amendments to These Terms
GoGeeks reserves the right to update or modify these Website Terms of Use at any time to reflect changes to our digital presence, legal requirements, or business practices. Any changes will be published on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Website after any changes indicates your acceptance of the new Terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes related to the use of this Website will be subject to the exclusive jurisdiction of the courts of Victoria.
9. Contact Us
If you have any questions about these Website Terms of Use, please contact us:
- Email: info@gogeeks.com.au
- Phone: +61 (03) 7066 8877
- Postal Address: PO Box 23262, Docklands, Victoria - 3008, Australia.